If a product does not do what it says, you can request a refund. Contact us within 30 days of your purchase and we will process it in full.
Refunds are reviewed within two working days and returned to your original payment method. Your bank or payment provider may take a further 5–10 days to show the credit.
We do not ask you to delete anything. If a product was not right for you, you should not have to pay for it.
We may decline repeated refund requests from the same person across multiple products, or requests that show the guarantee is being used to obtain products for free. This is rare and we would always contact you first.
If a download link expired, a file will not open, or an email never arrived, contact us and we will fix it. A technical problem should never cost you a purchase.
Questions about this policy can be sent through our contact page.